Orders shipped from The State of Kuwait:
- Within Kuwait: Delivered within 12 hours.
- GCC countries: Estimated 2 to 4 days.
- Rest of the world: Estimated 2 to 10 days.
Orders shipped from United Arab Emirates:
- GCC countries: Estimated 2 to 6 days.
- Rest of the world: Estimated 2 to 8 days in most cases.
Kindly note that all delivery times provided, especially for international shipments, are estimates. Factors such as adverse weather conditions, courier operational delays, public holidays, customs processing, and peak seasons (e.g., festive periods) may occasionally impact the delivery schedule, resulting in slightly shorter or longer wait times.
Shipping Fees:
- Within Kuwait: 2 KWD.
- Other GCC Countries: 4.5 KWD.
We ship worldwide from our warehouses in the United Arab Emirates and The State of Kuwait.
Your order will be processed within a couple of hours after you place your order.
Yes, once your order is processed, a tracking number will be sent to your registered email, allowing you to monitor the shipment status. please visit the tracking page to track your shipment.
We ensure fast, secure delivery via Aramex, UPS, and FedEx by choosing the quickest shipping option for your location.
Shipping times may vary based on the fulfillment location. For accurate details, please refer to the "Shipping and Delivery" section on each product page.
If you haven't received your tracking number, please check your spam or junk email folder. If it's not there, contact our customer support for assistance.
If you contact us within 2 hours after placing your order and your order hasn't been processed yet, we can update the shipping address. In this case, please contact our customer support as soon as possible to request the change.
No worries, our standard shipping is a premium fast shipping already.
Not at all, you pay only for your order.
For any questions or assistance related to your order, please reach out to our customer support team through the contact information provided on our website.
We have a success shipping rate of 99.99%. This is rare to happen. However, in such a case please contact Alor's customer support and we will fix this issue in no time.
Unfortunately, our products are not returnable. Due to hygiene related concerns we cannot accept returns at all for any reason.
